Stock permitting, all orders are usually despatched within 24 hours, to arrive with UK customers within a few working days. If an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives, or following your instructions, cancel the order.

As you complete your order, in Step 3, you will be given an option of delivery method in the UK.

There are two:

  1. Guaranteed the next working day ‘Special Delivery’- the goods are insured, and the minimum charge is £29.99. We recommend using this method when ordering boxes of cigars or more expensive accessories. Only orders placed by 2pm are guaranteed to be delivered the following day (WEEKDAYS ONLY). Orders placed on Friday by 2pm will arrive on Monday following week.
  2. First class parcel- there is no guarantee of a delivery time, although it should be within 24h. The minimum charge is £5.80 for the 1st
  3. Second class parcel- there is no guarantee of a delivery time, although it should be within 24h. The minimum charge is £8.95 for the 1st 2 KG’s. We recommend use of this method to send a few single cigars, coffee or less expensive accessories.
  4. Free 3-5 working days Deliveryavailable for orders over £65 and more. 
  5. Pick-up from store. Pick-up location is Tomtom Cigar Store at 63 Elizibeth Street, London, SW1W 9PP.


We deliver cigars to most countries in the world except :

Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, India (34 of 37 states), Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Sint Maarten, Somalia, South Africa, St Barthélemy, St Kitts & Nevis, St Lucia, St Martin, St Pierre & Miquelon, St Vincent & the Grenadines, Suriname, Trinidad & Tobago, Turks & Caicos Islands, US Outlying Islands, Uganda, United States, Uruguay, Venezuela

We normally use Royal Mail Air Standard (from £18) or Parcelforce Worldwide (from £45) delivery options.

We reserve the right to substitute other carriers in place of the Royal Mail AirmailParcel Force or UPS, if needed.

We will contact you if shipping charges are substantially higher or lower than calculated by our website.

If you have preferred delivery courier company please contact us to enquire shipping price. 


Call: 020 7730 1790

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